Your Questions, Answered

Frequently Asked Questions

We have year-round mild weather in the 70’s and 80’s.  You will be in partial sun and shade.  Morning rides tend to be sunnier then afternoon rides.  No poisonous spiders or snakes!  We don’t have a bug problem either, so mosquitoes aren’t an issue.  It’s the rainforest and we will be riding down the mountain and using the rock steps to access the river for a swim.  Be prepared with footwear with tread and wear clothing that can get wet.  You may want to leave a towel in your car for when you get back.  We don’t often have weather related cancelations, but if it happens we will reschedule or refund your ticket price. Spaces are limited and reservations are required.  We are busy throughout the year so plan ahead and check the online availability so you don’t miss out 🐴❤️ See availability now.

Yes! We don’t have a minimum age. We are going on an adventure. Your child will need to ride and go on a short hike. If your child is under 40 inches their feet may struggle to reach the stirrups. We regularly have families with children join us. If your child is excited about going to river, they will probably love it! We have special ponies and special saddles with seat belts for them. They are usually assigned to a staff member who will ride beside them and assist throughout the ride.

If your child is particularly fear driven, struggles with balance, has special needs or you have any concerns about the experience, please contact me. I can get your questions answered and help you decide if the Rainforest River Ride Adventure is a good fit for you and your family.

We probabaly will have a rainbow!🌈 But seriously we are located in the El Yunque Rainforest area so it does rain here. People often say that the rain made their adventure even cooler. We don’t normally have to cancel for weather. If we do cancel for weather, we will reschedule or refund your tickets.

Sometimes the river is crystal clear and sometimes, if its been raining the deeper pools may have too much current for swimming. You can still wade in at the waters edge and enjoy the refreshing water and the beauty of the Espiritu Santo and the AMAZING views! If you have your heart set on swimming and want to cancel if that’s not an option, let us know. Your satisfaction is our priority. Looking forward to sharing an amazing Rainforest River Ride Adventure with you.

Yes we do. Our tour is an adventure and being generally physically fit will make your experience more enjoyable as we ride down the mountain and take the rock stairs to the river. Regular tickets have a weight limit of 220lbs. If you are just a little over, contact us directly to see if any special tickets are available. They are $20 extra. The extra goes towards a massage for your horse. After all they are working hard too.

Our schedule is available on line.  Usually tours are Thursday, Friday and Saturdays.  Sometimes we have more limited availability for special bookings on Tuesday and Wednesday.

Check out the online schedule.

Sunday and Monday we are closed.  The horses need their rest and beauty sleep🐴❤️

If you don’t see a booking that will work for you, let me know.  This is an experience you don’t want to miss.  It’s not everyday you get to see the best views in Puerto Rico!

I hope to meet you soon!

Click Here to book your Rainforest River Ride Adventure.  You’ll get to see the best views in Puerto Rico and ride a horse too!  Choose your day and time.  Having trouble?  You can email  below or text  787-482-8233 or 787-315-1359. I’m happy to answer any questions🐴❤️🌴

We are easily accessible via car located approximately 25 minutes east of the airport in Rio Grande.See us on Google Maps

👁️Carefull!👁️  Some directions will route you through Guzman Abajo.  The road is closed.  If you use the Guzman Abajo exit, TURN LEFT, (not right), then sharp right at the bar and cross the bridge.  By then your directions should have reloaded and you will be arriving in about 5 minutes.

It’s easy to use a Taxi🚕  Here are my favorite transportation companies:

Samuel’s Taxi Service 787 688 2961 towels, water, blanket, cooler with ice, navigation and tolls included.  Very reasonable prices and way easier than renting a car, parking and insurance.  Round trip including a stop to eat at a restaurant or kiosk is approximately $150 from Isla Verde.

Max Luxury Transport 939 269 8459  Round trip transport from anywhere in the metro area is $200.  Includes tolls, tips, and wait time for a bite to eat after your tour.

Anthony Reyes Taxi Services & Tours 787 478 0806   approximately $70 from San Juan

Uber is also a popular choice!

Some pointers to arrive:  PR186 to Bella Vista, PR 9960. When you pass several junked school buses, the road levels off, and we are the next entrance on the left with a white metal fence at KM 1.9.  If you arrive at the tree house you just missed us…

Parking is on the street in front of our gate.  Its a secure area.

Remember to fill out your on-line waivers, if you haven’t already, and bring shoes with tread and clothes that can get wet.  Better yet wear your bathing suit and water shoes.  Pack light, but remember your camera 📷

Here’s a link for google map directions to arrive for your Rainforest River Ride Adventure.

I look forward to meeting you soon 🐴❤️🌴!

If you need to cancel or reschedule your reservation for a100% refund, for any reason, up to 24 hours in advance, just let me know. Last minute cancellations are not possible. We are a small woman-owned family business and we can’t refund no shows or last minute cancellations. If you know you aren’t going to make it, let me know and I’ll try to fill your spot and refund you. 🐴❤️🌴

Of course!  Looking for a one of a kind boutique hotel experience?  I recommend the Rainforest Inn.

“At Rainforest Inn, we are committed to preserving the natural environment, including the rainforest and our natural resources. We are determined to work towards this goal by actively participating in community and global level activities that contribute to a sustainable future. We recognize our environmental responsibility and have implemented internal practices for waste reduction, recycling, and conservation of electricity and water. Additionally, we support local manufacturers and growers. Furthermore, we are dedicated to providing first-class service during your visit.” ~Bill

Check out Rainforest Inn here: https://www.rainforestinn.com

Vida Natural is in walking distance.  They are an eclectic bed and breakfast nestled in the rainforest.  Jyl 787 710 3955 Budget family option in the ‘campo’.  2 bedroom house with air conditioning in the bedrooms, full kitchen and outdoor seating.  Sleeps 5.  787 315 1359 ask for Joel

We offer full-service horse boarding for those who want to keep their horse at our facility. Our experienced staff will ensure that your horse is well cared for and comfortable. Contact us for a cost breakdown.

Rainforest River Ride Adventure

Drop me a line! Hablamos español.

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